ITSM - SOA Template Version 3

Released by Janco

Released on = October 10, 2006, 11:28 am

Press Release Author = Janco Associates, Inc.

Industry = Computers

Press Release Summary = Janco Associates, Inc. announced the release of Version 3.2
of its IT Service Management Service-Oriented Architecture (SOA) Policy Template.

Press Release Body = Park City, UT - Janco Associates, Inc. announced the release of
Version 3.2 of its IT Service Management Service-Oriented Architecture (SOA) Policy
Template. IT Service Management (ITSM) is defined as part of a rapidly accepted
standard of best practices known as IT Infrastructure Library (ITIL). The IT
Service Management template joins the Janco\'s CIO and IT Productivity series of
tools and templates which include their popular Sarbanes Oxley Compliance Resource
Kit and Disaster Recovery Plan Template.

Version 3.2 has updated policy and procedure for e-mail, internet access, and other
forms of electronic communication. The ITSM - SOA template is 120 pages in length
and is only available as an electronic document.

Victor Janulaitis, CEO of Janco said \"IT infrastructure productivity is the core
focus of our firm\'s practice. We have created a set of tools to improve the
productivity and quality of service provided by the IT function. With the IT
Service Management SOA Policy Template and our Sarbanes Oxley Compliance Resource
Kit enterprises of all sizes can quickly implement best practices.\" In addition he
said. \"... the IT Service Management SOA policy template is now included in the CIO
Productivity Bundle.\" The CIO Productivity Bundle, which is Sarbanes-Oxley
compliant, can be found at
http://www.e-janco.com/offer_cio.htm.

The IT Service Management SOA Policy Template (http://www.e-janco.com/SOA.html)
contains policies, standards, procedures and metrics for Change Control, Help Desk
and Service Request processing. The ITSM Template also contains Janco\'s Business
and IT Impact Questionnaire, a Change Control Request Form and an Internet Use
Approval Form. The template comes as a word document which can be used as a template
to create customized procedures for any size enterprise.

The Sarbanes Oxley Compliance Resource Kit
(http://www.e-janco.com/Sarbanes-Oxley.htm) which was released in January now has a
Platinum Edition which contains the IT Service Management Template.

Janco also announced the activation of two new web sites
and . The sites provide
infrastructure and productivity tools for IT and the Chief Information Officer in
particular. Included are Janco\'s Browser Study, CIO Productivity Kit, Disaster
Recovery Template, Security Template, IT Salary Survey, IT Job Descriptions, and
Sarbanes-Oxley Compliance Resource Kit.


Web Site = http://www.e-janco.com

Contact Details = Victor Janulaitis
Eagle Landing Court
Park City , 84060
$$country

435-940-9300
support@e-janco.com
http://www.e-janco.com

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